You are Keerti / Krishna of 26, Mehdipatnam, Hyderabad. Last week you bought an automatic ‘VIP’ Washing Machine from M/s Tirupati Stores, Nampalli, Hyderabad. Now you find that the machine is not cleaning clothes properly and making unbearable noise. Write a letter to the dealer complaining about the same and requesting him to change the washing machine at the earliest.Â
26 Mehdipatnam
 Hyderabad
 15th April 2003
Messrs Tirupati Stores
 Nampalli
Hyderabad
Subject — Replacement of ‘VIP’ Washing Machine
Dear Sir
I bought from your store an automatic ‘VIP’ washing machine last week, against cash memo No. 11562 dated 10-04-2003, and I regret to inform you that the machine doesn’t work properly. It doesn’t wash the clothes properly and makes an unbearably loud noise. I think there is something gravely wrong with its motor or ball-bearings. The first was in the machine came as great dismay to all in the family who stood expectantly around it. I bought the machine on your assurances of its excellent working which have all proved untrue. If it is only a freak case of manufacturing defect I request you to replace the machine at the earliest since it is difficult for us to do without it. A written one year’s warranty on this machine has been given by you.
 Yours faithfully
 Krishna
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