11. Formal Letter Example Regarding: Replacing Damaged Toys

You are Tarun, living at C-4, Janakpuri, New Delhi. You had ordered one dozen electronic toys, out of which some had been damaged during postal delivery. Write a letter requesting M/s Toyland and Co. Nai Sarak, Delhi, to replace the damaged toys immediately.                                                                                                                                      

Ans:-C-4, Janakpuri,

N.Delhi

25th March 2001

M/s Toyland and Company

 Nai Sarak

New Delhi

Sir,

Subject: Request for replacing damaged toys

Yesterday I received the package sent by your company which contained one dozen electronic toys that I had ordered for.

Unfortunately, some of these toys have been damaged in transit. Thus, I request you to send a representative of your company who can examine these damaged toys and also make immediate arrangements to have the damaged toys replaced. I had ordered these toys as gifts for my nephews for the approaching Diwali. I don’t want to disappoint them. It is needless to remind you that your cash receipt mentions total responsibility of your company for any damage to the toys during transit.

Awaiting an early response from your end.

Yours sincerely

 Tarun

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