80. Complaint Letter Regarding : Poor Service of Your Restaurant

You decide to treat yourself at a newly opened restaurant in your neighbourhood. However, your very first experience of this restaurant is below satisfactory. You decide to write a letter to the Manager, Good Food Cafe, complaining about their poor service.

Ans:- 17/D, Vijay Nagar

New Delhi

February 18, 2020

The Manager

Good Food Cafe

Vijay Nagar

New Delhi

Subject Poor Service of Your Restaurant

Sir,

Owing to the very poor service that I received on the 20th of August at your restaurant, Good Food Cafe, I wish to air my complaints. I was unhappy with the staff’s attitude and also the quality of the food.

Firstly, the staff portrayed a large amount of incompetence and a bad attitude towards customers. No one attended to me for about fifteen minutes. When the waiter finally came, he showed a severe lack of interest. Secondly, the service was very slow. It took nearly an hour for my food to be fully prepared. What made matters worse was that after waiting for so long the waiter brought the wrong food and he had to take it back.

Thirdly, the food itself was of very poor quality. It was quite cold and tasteless. As soon as I reached home, I suffered from very bad diarrhoea which lasted for two days. Considering all these things, I feel that I need to be compensated. I also demand an improvement in your service and food quality as it is hazardous to the health of your customers.

Yours faithfully

Puneet Anand